Termii
Company overview
Termii is a cloud communications platform that empowers businesses to connect with their customers globally through a unified API solution. Founded in 2017 by software developers Emmanuel Gbolade and Ayomide Awe, Termii has rapidly evolved into a leading provider of messaging and customer engagement services. The company is headquartered in Lagos, Nigeria, with additional offices in California, USA, and Abidjan, Ivory Coast.
Termii offers a comprehensive suite of products designed to enhance customer interactions across various channels. Their flagship offerings include Termii Switch, which ensures reliable delivery of one-time passwords (OTPs), alerts, and notifications even in challenging network conditions; Termii Engage, a multichannel marketing platform that leverages AI to drive customer engagement and conversions; and Termii Assist, an omnichannel customer support solution that centralizes communications and improves response times.
Serving over 20,000 businesses and reaching more than 10 million end-users monthly, Termii has established itself as a trusted partner for fintech companies, banks, e-commerce platforms, and public sector organizations. The company's impact is evident in its processing of over 3 billion transactions and handling of more than 3 million daily API calls, demonstrating its scalability and reliability.
In October 2025, Termii launched Sotel, a global eSIM API service developed in partnership with Siu Telecoms. This innovative solution enables businesses across sectors such as banking, fintech, travel, and aviation to offer seamless global data roaming services in over 180 countries, enhancing customer connectivity and satisfaction.
Guided by values of professionalism, customer centricity, excellence, simplicity, and ownership, Termii is committed to redefining how businesses communicate worldwide. The leadership team, including CEO Emmanuel Gbolade, COO Atinuke Idowu, and CTO Ayomide Awe, continues to drive the company's mission of building a future where seamless communication empowers businesses and connects people across the globe.
Story
In 2019, Termii was founded by Emmanuel Gbolade, Atinuke Idowu, and Ayomide Awe in Nigeria. They recognized the challenges businesses faced in delivering reliable and scalable communication solutions across Africa. Their vision was to create a platform that would bridge this gap and empower businesses to connect seamlessly with their customers.
The early days were marked by the team's dedication to developing a robust cloud communications platform. They focused on building APIs that enabled businesses to send messages, verify users, and automate engagement across multiple channels. This commitment to innovation and reliability quickly gained the attention of the tech community.
In January 2020, Termii achieved a significant milestone by becoming the first Nigerian Communications Platform as a Service (CPaaS) startup to be accepted into Y Combinator, a prestigious tech startup accelerator. This opportunity provided them with invaluable resources and mentorship, propelling their growth and refining their product offerings.
By March 2020, Termii secured seed investment from a diverse group of venture capital investors, including Y Combinator, Kepple Africa Ventures, and Future Africa. This funding enabled them to expand their services and enhance their platform's capabilities, solidifying their position in the market.
In June 2021, Termii raised an additional $3.65 million in funding to further fuel customer engagement innovation across Africa. This investment supported the development of new features and the expansion of their customer base, allowing them to connect millions of users monthly across the continent.
Today, Termii continues to lead in the cloud communications space, offering a unified platform that delivers messages, verifies users, and automates engagement across 180+ countries. Their journey from a startup to a market leader is a testament to their founders' vision, resilience, and commitment to transforming business communications in Africa.
Mission
Termii is dedicated to empowering businesses globally by providing a unified communications platform that enables seamless engagement with customers across multiple channels, including SMS, email, voice, and instant messaging.
By offering reliable and scalable solutions, Termii aims to enhance customer trust and satisfaction, thereby fostering long-term relationships and driving business growth.
Vision
At Termii, we envision a future where seamless communication empowers businesses to connect with their customers globally.
Our mission is to provide innovative, reliable, and secure messaging solutions that enable businesses to engage and support their customers anywhere, fostering trust and enhancing customer experiences across all stages of the customer journey.
Values
Professionalism
Termii upholds integrity, respect, and accountability in all its operations, ensuring excellence and ethical behavior across the organization.
Customer Centric
The company places customers at the core of its mission, striving to understand their needs, exceed expectations, and build lasting relationships.
Excellence
Termii is dedicated to achieving the highest standards of performance, innovation, and quality in every aspect of its business.
Simplicity in Approach
The organization believes in finding efficient and straightforward solutions to complex challenges, streamlining processes for better outcomes.
Ownership
Termii empowers its employees to take initiative, be accountable, and drive results, fostering a culture where everyone can lead from their position.
